WE ARE RECRUITING

POSITION:        LONG-TERM CONTRACT / AVIATION OPERATIONS CLERK

 

Brief description

The position of Operations Clerk consists of planning, directing, following and coordinating activities surrounding private owner/managed aircraft, its crew and competencies.


Expected Tasks

 

  • Actioning flight trip requests, planning and confirming them.
  • Responsible for on time dispatch and flight following.
  • Creation, confirmation and billing of quotes for aircraft owners or charter flights
  • Charter quotes, confirmations and executions.
  • Rostering crew and aircraft based on availability, legalities and servicabilities
  • Updating legislative documentation for aircraft and operations room as may be required by the various legislative authorities.
  • Aircraft and Aircrew administration (compliance with files and recurrencies)
  • Customer Concierge Assistance
  • Crew Training and positioning assistance
  • ERP notification if required
  • Any reasonable request as may be given from time to time.
  • Supplier invoicing reconcilliants and colations.

 

Qualifications and requirements

  • Grade 12 or equivelant;
  • Minimum 3 years operational experience in Aviation would be an advantage.
  • Flight Dispatch Course or Flight Followers course would be an advantage.
  • A very good Global Geographical understanding;
  • Quick thinking and ability to offer alternative solutions;
  • Ability to interact with customers and crew on a social and proffesional level.
  • Geo-political understanding a must
  • Needs to understand various cultures
  • Must have a high focus on accuracy

 

 

Competencies (in order of importance)

  • Integrity — Job requires being honest and ethical.
  • IT Literate
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Independence — Job requires ability to be self driven, and offer opinions and direction.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

 

 

Lines of communication

  • This position reports to the Director or otherwise delegated.

 

 

Working conditions

  • The Operation runs 24-hours a day 365 days a year.
  • Shift work and weekend work will be a requirement.